Nancy has been a part of this family since May of 2005 as a part-time receptionist/patient coordinator. The clients love Nancy. She makes a point of knowing the clients and their pets by name and keeps up on what’s going on in their lives. She has a way of making everyone feel welcome and right at home. She came to us after retiring from Verizon after 33 years, during which time she won many customer service awards. Nancy has recently moved up to full-time hours.
Nancy’s favorite part of this job is the opportunity she gets to interact with all of the great pets and clients we see here at the Back Mountain Veterinary Hospital. Children who come to the appointments with their parents are treated to stickers and lollipops that Nancy always keeps in stock. Nancy is a favorite amongst the staff here as well. She spoils us with homemade cupcakes and surprises us on occasion with great fruit salad and trays of kielbasa and cheese.
When she is not making everyone around her feel special, she enjoys antiquing and decorating her home and garden with all of her unique “finds.”
