Mia became a valued member of the BMVH family on April 1st, 2019, which should have been our warning to just how big a practical joker she was going to be! Like the time she covered brussel sprouts in white chocolate and sprinkles and told the staff they were cake pops! The staff’s reactions were pretty priceless! Mia’s great sense of humor, even if its at her own expense, really helps all of us get through the stressful and sad times that are unfortunately unavoidable in veterinary medicine. We don’t ever want to know what its like to be without her wit, her willingness to break into song, or her ability to quote from her favorite tv show, The Office. Equally important, Mia is an excellent technician, with a keen interest in anesthesia and surgery. She especially enjoys scrubbing in to assist for difficult or complex surgeries. Mia is excited by the constant advancements in Veterinary Medicine and loves the challenge of always learning something new. She is patient, detail-oriented and very caring, qualities which extend into her love of training new staff ensure their success in Veterinary Medicine. Clients really appreciate the comapssion and empathy she brings to the exam rooms, along with her willingness to answer questions and help educate clients so they can take to best possible care of their fur-babies. Speaking of fur-babies, Mia loves to spend time with her two dogs, Wyatt the Great Dane and Leroy the Silver Lab. She and her fiance, Joey, love spending time outdoors. They are always up for an adventure, be it 4-wheeling in a mud bog, camping under the stars or simply taking care of their chickens and ducks, oh yeah, and can’t forget the hamster, Norman Bates! We told you she had a great sense of humor!
Joy is the equivalent of the family matriarch, having been a part of the Back Mountain Veterinary Hospital over 15 years. She started as a Veterinary Assistant and often pitched in as a Receptionist/Patient Coordinator when needed. Joy worked her way up to Surgical Technician, then after several years of teching, she took over as Hospital Administrator.
Although she misses the hands-on care of the patients, she finds working behind the scenes to keep the hospital running at peak performance just as rewarding. Luckily, she gets to keep her Tech skills sharp by pitching in when we are short-handed and by being the “go-to” person when there is a difficult blood draw or catheter placement. Clients let her know how much she is missed, but they appreciate having someone whom they have come to know and trust always available if they have a question or concern.
The staff likes knowing Joy understands the demands of their job and is always ready to lend a hand on busy days. What Joy likes best about working here is being a part of the constant growth and advancements Dr. Phillips strives for to ensure that his hospital always provides the best possible care.